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+27810890541Privacy Policy
Effective Date: June, 2026
Welcome to Satellite TV Masters (“we,” “our,” or “us”). This Privacy Policy explains how Satellite TV Masters collects, uses, stores, and protects your personal information when you visit our website or use our services. It also contains important information regarding our independent business status and use of third-party trademarks.
By using our website or contacting us for technical support, Satellite TV installation, satellite dish alignment, or CCTV services, you agree to the practices described below.
1. Independent Business Disclaimer
Satellite TV Masters is an independent installation, repair, and technical support service provider operating in South Africa.
We are not affiliated with, endorsed by, authorized by, sponsored by, or officially associated with MultiChoice Group Limited, Satellite TV, eMedia, Multiview, or any of their subsidiaries or affiliated companies.
All registered trademarks, service marks, logos, and brand names mentioned on this website remain the exclusive property of their respective owners (including MultiChoice Group Limited and eMedia Holdings) and are used solely for descriptive, informational, and service identification purposes.
The services offered on this website are independently provided by Satellite TV Masters to assist customers with installation, repairs, troubleshooting, and related technical support services.
2. Business Information
- Company Name: DSTVMASTERS SA (PTY) LTD
- Founder & Owner: Mr. Lunga Mbikwana
- Business Address: 7 Crane Street, Atlasville, Boksburg, 1459, South Africa
- Service Areas: Gauteng, Limpopo, and Mpumalanga
- Contact Phone : +27 81 089 0541
- Contact Email : info@dstvmsterssa.co.za
3. Information We Collect
We collect information to provide you with prompt and accurate service:
- Personal Information: Full name, phone number, email address, physical service location, and any details you voluntarily provide through contact forms, WhatsApp, or phone calls.
- Technical Information: IP address, browser type, device information, pages visited, date/time of visits, and referring website addresses collected automatically when you browse our site.
4. How We Use Your Information
We do not sell or rent your personal information to third parties. We use your data strictly for legitimate business operations, including:
- Scheduling installations, repairs, and dispatching technicians.
- Sending quotations, invoices, and providing customer support.
- Analyzing website traffic to improve user experience.
- Complying with legal, security, and regulatory obligations.
5. Cookies, Google Ads & Analytics
Our website uses cookies and tracking technologies to improve functionality and measure our advertising efforts.
We may use Google Ads and Google Analytics to understand website traffic and measure advertising performance. These services may collect information such as device type, pages visited, approximate geographic location, and interactions with our advertisements in accordance with Google’s privacy practices.
You may disable cookies through your web browser settings, though some website features may not function properly. To learn more about how Google processes your data, please review Google’s official Privacy Policy.
6. Information Sharing
We only share your information in strictly limited circumstances:
- With internal technicians and service providers assisting with your specific job.
- With legal or regulatory authorities if mandated by law.
- To protect the rights, safety, or security of our business and our customers.
7. Data Security
We implement reasonable administrative, technical, and physical safeguards to protect your personal information against unauthorized access, loss, or misuse. However, please note that no internet transmission method can be guaranteed as 100% secure.
8. Your Rights
You maintain the right to:
- Request access to the personal data we hold about you.
- Request corrections to any inaccurate information.
- Request the deletion of your data where legally permitted.
- Withdraw consent to marketing communications at any time.
9. Third-Party Websites & Children's Privacy
- External Links: Our website may contain links to third-party sites. We are not responsible for their privacy practices and encourage you to review their policies.
- Age Restriction: Our services are not directed to individuals under 18. We do not knowingly collect data from children.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our services, business practices, legal requirements, or website functionality.
Any updates will be published on this page together with the revised effective date. We encourage visitors to review this page periodically to stay informed about how we protect their information.
11. Contact Us
If you have any questions regarding this policy, how your data is handled, or wish to exercise your data rights, please contact us at info@dstvmsterssa.co.za or call +27 81 089 0541
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Satellite TV Masters provides independent satellite and TV installation, repair, and troubleshooting services across Johannesburg and Pretoria.
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Enterprise Number: 2026 / 359968 / 07
Enterprise Name: DSTVMASTERS SA (PTY) LTD
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Disclaimer: Satellite TV Masters is an independent installation and repair service provider operating in South Africa. We are completely independent and have no direct affiliation, partnership, or official association with any local broadcasting networks or satellite television providers. All third-party registered trademarks and brand names mentioned on this website remain the sole property of their respective owners and are used strictly for descriptive purposes. Read our full disclosure here.
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